Q. How do I get started on this home delivery program?
A. Just contact us through the method of your choice: Call us at 877-424-2562 or complete the attached form Link .

Q. Do you accept my insurance?
A. We are contracted through Medicare & many other health insurance plans. Our team will work diligently to try and obtain the coverage for your product needs. If we cannot service your needs, we will find a qualified provider that can!

Q. Do I need a prescription from my doctor?
A. Yes, you do. All insurance plans require a prescription from a physician or authorized healthcare practitioner to be able to bill. Furthermore, federal law prohibits the dispensing of indwelling or intermittent catheters without a valid prescription.

Q. Do you carry my specific brand of catheter?
A. We carry a large selection of many of the top quality manufactures. We will never switch your brand of catheter without your knowledge.

Q. Are you going to train me on how to use my products?
A. We feel that you should consult with your healthcare provider to gain the proper training of the usage of your catheter.